Terms and Conditions

These terms and conditions set out the rules that apply when you register an account and play at Ronin Slots. They cover eligibility, account registration, deposits and withdrawals, the conditions attached to bonuses, game rules, responsible gambling, prohibited activities, and other matters relevant to your use of the platform. By creating an account you agree to these terms in full, and you should read them carefully before playing. Where a specific detail is not covered here, our support team can clarify it through live chat or email.

Acceptance of Terms

Registering an account with Ronin Slots constitutes acceptance of these terms and conditions in their entirety. If you do not agree with any part of this document, you should not create an account or continue using the site. Continued use of your account after any update to these terms will be treated as acceptance of the revised terms. It is your responsibility to review this document periodically, since it governs the relationship between you and the operator for as long as your account remains active.

Eligibility and Age Restriction

You must be at least 18 years old to register an account or play at Ronin Slots, in line with the legal minimum gambling age in New Zealand. Creating an account, depositing funds, or playing games while under this age is strictly prohibited, and any account found to belong to a person under 18 will be closed, with deposited funds returned and any winnings forfeited. We reserve the right to request identity documentation at any point to confirm a player’s age and identity, consistent with standard know-your-customer procedures. Players are expected to provide accurate personal information at registration, since misrepresentation of age or identity is treated as a serious breach of these terms.

You are also responsible for confirming that online gambling is lawful in your specific location before registering. While Ronin Slots is built with New Zealand players in mind, individuals remain responsible for checking local rules that may apply to them. Age verification and identity checks are part of our broader commitment to responsible gambling and player protection, discussed further later in this document.

Account Registration

Each player may hold only one account. Duplicate accounts, whether created intentionally or by accident, may result in the suspension of all related accounts pending review. During registration you must supply accurate personal details, including your full name, date of birth, and contact information, and you must keep this information up to date. Your account is personal to you and may not be transferred, shared, or used on behalf of another person under any circumstances.

You are responsible for keeping your login credentials secure. Two-factor authentication is available and recommended as an additional layer of account protection. If you suspect unauthorised access to your account, you should contact support immediately so that appropriate action can be taken. We reserve the right to suspend or close an account where there are reasonable grounds to suspect fraud, collusion, or a breach of these terms.

Deposits and Withdrawals

Deposits and withdrawals are processed using a range of cryptocurrencies alongside card payment for deposits. The table below summarises the main methods and their general processing characteristics.

Card deposits require an alternative method to be used for withdrawals, since cards cannot be used to receive payouts. Cryptocurrency withdrawals are generally processed within minutes once approved, with a pending period of approximately 15 to 30 minutes applied before processing begins. Typically one instant withdrawal is permitted per day, and weekly withdrawal totals are subject to a standard limit, with amounts above this limit paid in instalments; higher limits may apply for players in higher VIP tiers. No withdrawal fees are charged beyond standard network fees, though a fee of 10% applies to withdrawals made from funds that have not met a minimum 1x wagering requirement. Withdrawals are paid to the same method used for the corresponding deposit wherever possible, and identity verification is completed through an automated process before funds are released.

Bonus Terms and Conditions

Bonuses offered at Ronin Slots, including welcome bonuses, cashback, free spins, and reload bonuses, are subject to specific conditions governing eligibility, wagering, and withdrawal. These conditions are set out below as rules rather than as promotional statements, and they apply automatically once a bonus is activated on an account.

The first-deposit offer allows a choice between two structures. One option is a 500% match on the first deposit with no maximum cashout limit, subject to a wagering requirement of 50 times the combined bonus and deposit amount, and a maximum bet of $5 while the bonus is active. The alternative option is a 111% match with a reduced 1x wagering requirement on the combined bonus and deposit, a maximum bet of $10, and no maximum cashout limit. A minimum deposit of $20 is required to activate either structure. A separate cashback component returns 100% of a lost first deposit, subject to 1x wagering with no cap on cashback amount. Eligible games for meeting wagering requirements are limited to slots, keno, video poker, and plinko; wagering contributions from other games may not apply.

Additional bonus mechanics operate under their own rules. No-deposit free spins offered at registration typically carry a 40x wagering requirement and a maximum withdrawal limit applied to winnings generated from those spins. A free chip credited after a qualifying first deposit is subject to its own wagering multiple, a minimum withdrawal threshold, and a maximum cashout expressed as a multiple of the chip value. Reload bonuses, where offered, specify their own minimum deposit, maximum bonus amount, and wagering requirement calculated on the combined deposit and bonus, and may be limited in frequency, such as once per day or a set number of times per week. An opt-in lobby jackpot operates separately from wagering-based bonuses, with wins credited as real funds without any additional wagering requirement, funded by a small contribution per spin. A comp point programme accrues points from ordinary play, convertible into real money balance at a fixed rate once a minimum point threshold is reached, with a maximum withdrawal expressed as a multiple of the redeemed amount.

All bonus funds and related winnings are subject to the maximum bet restriction stated for that bonus while it remains active; wagering placed above the stated maximum bet may void the bonus and any associated winnings. Bonuses are non-transferable, may not be combined unless explicitly stated, and remain subject to review by the operator where irregular betting patterns, such as consistent low-variance betting designed to clear wagering with minimal risk, are identified. The operator reserves the right to withhold winnings connected to a bonus where these conditions have not been met, or where a bonus has been used in a way inconsistent with its intended purpose.

Game Rules and Fair Play

All games offered on the platform use certified random number generation to determine outcomes, and results are independent of any previous or future spins, hands, or rounds. Return-to-player percentages are set by the game providers and are not adjusted by the operator on a per-player basis. In the event of a technical malfunction affecting a game round, the round in question will be voided and any wager returned, consistent with standard industry practice. Players are expected to play games as intended and not to exploit software errors, and any winnings resulting from a known malfunction or exploit may be voided.

Responsible Gambling

Ronin Slots is committed to supporting responsible play and recognises that gambling can carry risks for some players. Tools such as deposit limits, cool-off periods, and self-exclusion are available on request through support, allowing players to manage their activity in a way that suits their circumstances. Age verification procedures help ensure that only players who meet the legal minimum age of 18 in New Zealand are able to hold an account and play. Players who feel their gambling may be becoming a concern are encouraged to make use of these tools and to reach out to independent support organisations for further guidance.

Responsible gambling is addressed in more detail on our dedicated responsible gaming page, which outlines the support available to players and general principles of safer play.

Prohibited Activities

Players must not use the platform for any unlawful purpose, including money laundering, fraud, or the use of funds obtained through illegal means. Collusion between accounts, the use of bots or automated software to play games, and attempts to manipulate bonus terms through multiple accounts are all strictly prohibited. Any account found to be engaged in prohibited activity may be suspended or closed, and funds associated with such activity may be withheld pending investigation. Players are also expected to act honestly in all dealings with support staff and not to attempt to deceive the operator regarding their identity, location, or account activity.

Restricted Regions

Access to Ronin Slots may not be available or lawful in certain jurisdictions, and players are responsible for confirming that they are permitted to use online gambling services from their location. Where a player’s registered address or usual location falls within a restricted territory, the operator reserves the right to limit access, restrict certain features, or close the account, with any eligible balance returned in accordance with these terms.

Privacy and Data

Personal information collected during registration and ongoing use of the platform is handled in accordance with our privacy practices, which cover the type of data collected, how it is used, and the measures taken to protect it. Further detail on data handling, cookies, and player rights is available on our Privacy Policy page. Players should review that document alongside these terms, since together they describe the full basis on which personal data is processed in connection with your account.

Account Suspension and Closure

The operator reserves the right to suspend or close an account where there are reasonable grounds to believe these terms have been breached, including in cases of suspected fraud, underage access, multiple accounts, or bonus abuse. Where an account is closed for reasons unrelated to a breach of these terms, any eligible balance will generally be returned to the player, subject to completion of standard verification checks. Players may also request closure of their own account at any time by contacting support, including as part of a self-exclusion request.

Limitation of Liability

The operator will take reasonable steps to ensure the platform operates reliably, but does not guarantee uninterrupted or error-free service at all times. To the extent permitted by law, the operator is not liable for losses arising from circumstances outside its reasonable control, including technical failures, third-party payment processing issues, or connectivity problems experienced by the player. Nothing in these terms is intended to exclude liability that cannot lawfully be excluded under applicable consumer protection law in New Zealand.

Complaints and Dispute Resolution

Players with a concern about their account, a transaction, or the application of these terms are encouraged to raise the matter with support in the first instance, through live chat or email, available on a 24/7 basis. If a complaint cannot be resolved through initial contact, it may be escalated to a dedicated management review line for further consideration. The operator aims to handle complaints fairly and within a reasonable timeframe, and will communicate the outcome of any review directly to the player.

Governing Law

These terms are governed by the laws applicable to the operator’s licensing jurisdiction, and any dispute arising from your use of the platform will be considered under that framework. Where New Zealand consumer protection law applies to your use of the service, nothing in these terms is intended to override rights that cannot be waived under that law. By using the platform, you accept that these terms, together with the Privacy Policy and any other referenced policies, form the entire agreement between you and Ronin Slots regarding your account.